Sales Lead

Sales Lead – Senior Design Sales Consultant

We’re looking for a competitive, passionate, and goal-oriented Sales Lead to join our Re-Bath franchise team in the Maryland/Virginia/Washington D.C area. Are you a player-coach who drives personal sales while elevating the daily execution of the team. Are you ready for an immersive experience as a team leader? Do you know how to capitalize on an excellent home-improvement industry reputation? Then this is your chance to be a critical part of the customer-focused, effortless experience at Re-Bath.

Primary Role: Player-coach who drives personal sales (70%) while elevating the daily execution of the team (30%). 

Core Responsibilities (Self – 70% of role)

• Run professional, consultative in-home sales appointments and home shows
• Maintain top-tier personal sales performance through free in-home consultations (30% or higher)
• Reinforce Re-Bath sales standards, pricing integrity, and financing presentation
• Conduct needs analysis and design customized bathroom solutions
• Present Re-Bath products, warranties, timelines, and pricing
• Confidently present financing options
• Overcome objections and close the sale
• Accurately document notes, designs, and contracts in CRM
• Follow up on unsold appointments as required
• Deliver a premium customer experience aligned with the Re-Bath brand

Core Responsibilities (Coach – 30% of role)

• Coach DSCs, provide support, and guidance
• Bathroom design consultation

o     Needs discovery

o     Objection handling

• One-call close techniques

• Serve as first escalation point for:
• Pricing questions
• Design challenges
• Customer objections during appointments

• Run reports and analyze performance metrics of Close Rate Percentage, Rilla usage and presentation score, RemodelerGo resulting (daily)
• Lead Sales meeting with DSC performance metrics, share wins, scripts, and techniques (including webinars) that improve team performance (weekly)
• Support onboarding of new DSCs (monthly) through sales (script) training, shadowing and coaching
• Provide Owner with formal feedback through 1:1 meeting (weekly)

 What This Role Does Not Do

• Own the sales strategy
• Override pricing or policy
• Ideate, research and develop new sales programs including execution and change management integrations
• Set appointment volume expectations and manage territory coverage
• Set quotas or compensation plans
• Recruit and hire DSCs
• Issue formal discipline or PIPs

Success Looks Like

• Strong personal production
• New hires ramping faster
• Fewer lost deals due to execution errors
• Consistent and improved overall close rate percentage
• 100% Re-Bath Script and tool compliance
• High and consistent close ratios
• Strong average job ticket
• Accurate contract pricing
• Clean paperwork and install-ready contracts

Qualifications:

• 8 or more years of success in a sales lead role, overseeing a sales force focused on customer and in-home sales
• Associates degree required or 15+ years of proven Sales experience with impeccable performance record
• Bathroom/home remodeling is a plus
• Excellent communication and time management skills
• Self-motivated and eager to help others grow and succeed
• A positive, competitive, motivational, and customer-focused attitude
• Proficiency in Microsoft Office, Salesforce and AI tools a plus

 A Day In the Life:

• Conduct 2 – 3 sales appointments Tuesday – Saturday
• Provide daily dedicated coaching to Design Sales Consultants Monday-Saturday
• Run reports, audit, review and access Design Sales Consultant performance as outlined
• Rotate staffing Home Shows along with Design Sales Consultant

Compensation:

• Full time
• Base plus commission of total project – paid weekly
• Monthly Gas Stipend
• Phone Stipend