Operations & Client Experience Coordinator (Remote, Part-Time)

Part-time | Remote | 20–30 hours/week | Weekdays 9–5 ET | 1099 Independent Contractor | Individuals only — no agencies

ABOUT LISA DAMICO PORTRAITS

Lisa Damico Portraits is a luxury portrait studio based in Alexandria, Virginia, specializing in online dating photography, personal branding, headshots, and elevated portrait experiences—creating glamour-cover-worthy images and delivering a seamless client experience from first inquiry to final delivery.

Our work is fun, high-touch, and deeply rewarding: clients often arrive unsure and leave with photos they’re genuinely excited to use—and, in many cases, a whole new level of confidence. The magic our clients feel doesn’t happen by accident; it’s created through meticulous planning, strong systems, and thoughtful execution behind the scenes.

With you in this role, the business runs smoother, clients feel supported at every step, and exciting new ideas move from concept to execution without things slipping through the cracks. You are a key contributor to the growth of the studio—not just support staff.

ABOUT THE ROLE

This is a key role on the team and the operational backbone of the studio.

You will take ownership of day-to-day operations, client experience workflows, scheduling, and backend systems to ensure everything runs smoothly and nothing slips through the cracks. You’ll work closely with the owner to execute, refine, and improve how the business operates—supporting both ongoing client work and new initiatives as they come online.

This is a part-time 1099 contract role, typically 20–30 hours per week. While there may be occasional lighter weeks, 15 hours is the minimum and will be rare. Most weeks will be closer to 25+ hours, particularly during onboarding, busy seasons, and project or launch weeks.

Work is remote, with optional onsite opportunities in Alexandria, VA (not required).
Consistent availability and responsiveness Monday–Friday, 9 AM–5 PM ET is required. This role cannot be done primarily outside business hours or alongside another full-time job.

As the business continues to evolve, so will this role. You’ll have the opportunity to take on more responsibility, help improve systems, and play a meaningful part in supporting the studio’s growth.

YOU NATURALLY OPERATE WITH:

• Reliable follow-through — you do what you say you’ll do, without reminders

• Exceptional attention to detail — accuracy matters, and you catch what others miss

• Ability to work independently and figure things out — you take initiative and use good judgment

• Strong organization with a systems-first mindset — you think in workflows, checklists, and processes

• Proactive problem-solving — you spot issues early and move them forward

• Speed without sacrificing accuracy — you work efficiently while maintaining quality

• Ability to manage time under deadline pressure — you juggle multiple timelines with confidence

• Take pride in your work — you care about doing things well, even when no one is watching

• Warm, professional communication — clients feel supported and informed

• Emotional intelligence — you navigate people and situations with steadiness

• Focused and disciplined — you stay on task and follow through

• Optimistic and engaged — positive energy is a plus, not a substitute for execution

• This is a fast-paced role in which you will manage 10–15 clients in various phases of the photoshoot process simultaneously, taking full ownership of the client experience from start to finish.

This is a fast-paced role in which you juggle 10–15 clients in various phases of the photoshoot process seamlessly and take complete ownership of the client experience from start to finish.

If something is unclear, you clarify.
If something is stuck, you move it forward.
If something is slipping, you catch it early.

WHAT YOU’LL BE RESPONSIBLE FOR

This role supports the studio across:

• Client communication and experience management

• Scheduling and calendar coordination

• Workflow and task tracking

• Studio systems and software

• Administrative organization

• Preparing client-related materials and documents

• Ensuring all backend processes run smoothly

• Supporting launches and studio initiatives

• Supporting the owner with operational execution and follow-through

You will be responsible for moving clients through structured workflows, maintaining studio databases, and ensuring all timelines are met—both client-facing and internal.

TOOLS & SOFTWARE

You must be comfortable with—or able to quickly learn—programs such as 17hats, Airtable, G-Suite, Typeform, Acuity Scheduling, Mailchimp, Flodesk, Zoom, Canva, Motion, and Squarespace.

A love of tech, systems, and organization is essential.

REQUIREMENTS

• 3+ years in operations, executive assistance, administrative support, hospitality, finance, or a similar role

• Exceptional attention to detail and accuracy

• Excellent written and professional communication

• Strong organizational and time-management skills

• Comfort managing multiple timelines and priorities

• Ability to follow, maintain, and create detailed SOPs

• Adaptability as systems and workflows evolve

• Strong follow-through

• Tech-savvy and a fast learner

• Reliable, high-speed internet

• Must be U.S.-based and consistently available during Eastern Time business hours

HOURS & WORK STRUCTURE

• Part-time: typically 20–30 hours/week (most weeks ~25+)

• 15 hours/week is the minimum and will be rare

• Monday–Friday only

• Availability and responsiveness required during 9 AM–5 PM ET

• This role cannot be done primarily outside business hours or alongside another full-time job

• No weekend work required

• Independent contractor (1099)

• Hourly compensation is competitive and aligned with experience

Ready to Apply?

If this role excites you—and you’re someone who takes pride in ownership, loves systems, and enjoys supporting a high-end client experience—we’d love to hear from you.

Please submit your application using the link below. Thoughtful, detail-oriented applications will stand out.