Vice President, Operations

Education

Bachelor’s degree or equivalent in Business Administration or a business-related area.  A master’s degree with a specialization in business or management is desirable. An equivalent combination of education and experience may also be acceptable.

Training and Specialized Knowledge

• High level of energy, commitment, passion to achieve results and the ability to work within urgent deadlines.
• High level of emotional intelligence
• Experience/training in Enterprise Risk Management (ERM).
• Strong business development, marketing techniques, customer relations, and business operations. 
• Highly skilled in market and customer development.
• Strong knowledge of government procurement regulations and practices
• Project management skills and experience.
• Strong negotiation and collaboration skills with superior diplomatic style to influence NIB agencies and partners.
• Ability to guide the sustainable change, performance improvement, and career development of the team.
• Ability to execute daily best-in-class customer service levels while ensuring availability, quality on time in full delivery and optimal management of human and financial resources.
• Demonstrated ability to align and influence internal and external stakeholders.
• Ability to discuss a wide range of topics from business strategy to the tactical execution of the strategy.
• Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills.
• Ability to build, engage and lead cross-functional partnerships, teams, and initiatives.
• Strong change management skills and experience.
• Demonstrated negotiation and management leadership skills.
• Experience with developing and monitoring production strategies and performance metrics.
• Ability to work in a fast-paced environment with dynamic priorities and demands.
• Proven track record of recruiting, training and developing high performance talent and teams.
• Excellent communication skills, both oral and written, are of vital importance.
• Strong organizational skills and sound judgment essential when confronted with a multitude of situations and problems simultaneously.
• Must possess high ethical standards with ability to build teams and relationships with results orientation and commitment to staff development.
• Strong conflict management/dispute resolution skills and risk mitigation focus is essential.